Frequently Asked Questions

General

Where can I download the Real Time Ireland App?

Real Time Ireland App

The Real Time Ireland App integrates all real time arrival information services from Dublin Bus, Bus Éireann, Dart, Irish Rail and Luas. It is available free on Apple App store here, and the Google Play store here

Features of the new Real Time Ireland App:

– The Real Time Ireland App allows people to set alerts to inform them when their bus is 10 minutes, or 20 minutes or 30 minutes away from a certain bus stop, so they can plan when to leave  home or work – The App can inform people when they are approaching a particular bus stop (GPS dependent) – The App shows combined transport updates from Dublin Bus, Bus Éireann, Luas, DART and Irish Rail

Are there Smartphone Apps available for the Journey Planner?

Yes. The National Journey Planner has Apps specifically developed for Android , Apple and Windows Smartphones. They can be downloaded FREE on your smartphone. – iPhone App: Click here to download from the Apple App Store – Android App: Click here to download from Google Play - Windows App: Click here to download from the Windows Store

What is ‘Transport for Ireland’?

Transport for Ireland is the “single public transport brand”* which the National Transport Authority has developed to promote and integrate public transport provision in Ireland.

It’s where we bring together information and services to help make public transport a little easier for you to use in your day-to-day life.

This website ( TransportforIreland.ie ) is a one-stop-shop for up-to-the-minute travelling and commuting information.  From your own desk, home or smartphone, you can now easily access door-to-door journey plans, at a time you want.  Or real-time information on when the next bus will arrive at the stop around the corner, or the next Luas at your local stop.  Or find out how much credit you have left on your Leap card, details of your recent trips, and upload some additional credit onto your Leap card while you’re at it.

Click here to view the Dublin Transport Authority Act (2008)

How does Transport for Ireland help me?

At the moment, you can see our Transport for Ireland logo on many different services which the National Transport Authority has developed, or funded, specifically to improve the public transport service on offer to you, the travelling public.  These include:

  • The new Real Time Passenger Information (RTPI) poles at bus stops in Dublin and Cork
  • Dublin Bus’s Real Time App for smartphones
  • New WiFi enabled vehicles in the Bus Éireann fleet
  • This website (www.TransportforIreland.ie) which gives instant real-time access to all our main services.
  • Our RTPI App – coming soon
  • Our National Journey Planner App – coming soon

What are the future plans for Transport for Ireland?

The National Transport Authority is currently working on streamlining and improving public information on walking and cycling options in the Greater Dublin Area.  We will be using this website (www.TransportforIreland.ie) to share that information as soon as we can. In the future, we may look at developing the Transport for Ireland branding further, for example on buses and taxis, bus and Luas stops and train stations.

About Luas

Luas is Dublin’s tram service. There are 2 trams lines, the Luas Red Line linking Tallaght or Saggart to Connolly or The Point via the North City Centre and the Luas Green Line linking Brides Glen or Sandyford to St. Stephen’s Green in the South City Centre. Both lines have good Park + Ride and Cycle + Ride facilities. Frequent services operate from early morning to late evening 7 days a week and live tram service information is provided at all stops. Ticket price depends on how many zones you travel and tickets are available from Ticket Machines at the stops. A wide variety of good value tickets including 7 & 30 day tickets are available.

For more information and live tram service information see www.luas.ie

Tickets Accepted

You must have a valid ticket to travel on Luas.

  • Leap Card, available from www.leapcard.ie and Leap Card Ticket Agents
  • Single & Return Tickets available from Luas Ticket Machines, 7 Day & 30 Day Tickets available from Luas Ticket Machines or Luas Ticket Agents
  • Luas Tax Saver Monthly & Annual Tickets; info at www.luas.ie
  • Luas + Bus +/or Rail Monthly & Annual Taxsaver Tickets; info at www.taxsavers.ie

For information on Luas Tickets & Fares see http://www.luas.ie/tickets-and-fares/

Contact Details

Web:

www.luas.ie

Email:

info@luas.ie

Phone:

Freephone 1800 300 604

Facebook:

Luas | Facebook

Twitter:

@Luas

Map

 

About Bus Éireann

Bus Éireann operates a network of over 330 routes across the island of Ireland through an integrated network that allows customers make seamless journeys from small villages to larger towns and cities.

Bus Éireann provides a range of services such as intercity services; coach services to the UK and Europe; private coach hire; and city, commuter and town-to-town services outside Dublin.

There has been significant investment in the Bus Éireann fleet in the last number of years resulting in enhanced customer comfort, increased wheelchair accessibility and reduced emissions. All Bus Éireann city and town services are fully accessible. Bus Éireann has also been introducing accessible services on commercial intercity routes. Bus Éireann’s policy, since 2007, is that all new vehicles coming into the fleet will be fully wheelchair accessible and suitable for persons of reduced mobility.

Bus Éireann through its own resources and with funding from the National Transport Authority is currently rolling out Wi-Fi on services across its national network. Free Wi-Fi is currently available on over 140 Bus Éireann city, commuter and inter-city vehicles.

Tickets Accepted

Tickets can be bought at any Bus Éireann Travel Centre. Please visit http://www.buseireann.ie/inner.php?id=294 for a list of locations.

Customers can also visit www.buseireann.ie to purchase tickets online.

Contact Details

Web:

www.buseireann.ie

Email:

info@buseireann.ie

Phone: (01) 836 6111

Address:

Bus Éireann, Busáras, Store Street, Dublin 1

Opening hours:

Mon-Fri 09:00am - 17:00pm, Sat/Sun 08:30am-16:00pm (Same times apply to Bank Holidays)

Facebook:

BusEireann Facebook

Twitter:

@buseireann

About Private Bus Services

There is also a large number of licensed private bus services operating both city and intercity services throughout the island of Ireland. Please see our Journey Planner for the specific private bus services that may be of use to you on your journey. Up-to-date details of licence-holders for public bus passenger services are also available.