Frequently Asked Questions

General

Where can I download the Real Time Ireland App?

Real Time Ireland App

The Real Time Ireland App integrates all real time arrival information services from Dublin Bus, Bus Éireann, Dart, Irish Rail and Luas.

It is available free on Apple App store here, and the Google Play store here

Features of the new Real Time Ireland App:

– The Real Time Ireland App allows people to set alerts to inform them when their bus is 10 minutes, or 20 minutes or 30 minutes away from a certain bus stop, so they can plan when to leave  home or work

– The App can inform people when they are approaching a particular bus stop (GPS dependent)

– The App shows combined transport updates from Dublin Bus, Bus Éireann, Luas, DART and Irish Rail

Are there Smartphone Apps available for the Journey Planner?

Yes. The National Journey Planner has Apps specifically developed for Android , Apple and Windows Smartphones. They can be downloaded FREE on your smartphone.

– iPhone App: Click here to download from the Apple App Store

– Android App: Click here to download from Google Play

- Windows App: Click here to download from the Windows Store

What is ‘Transport for Ireland’?

Transport for Ireland is the “single public transport brand”* which the National Transport Authority has developed to promote and integrate public transport provision in Ireland.

It’s where we bring together information and services to help make public transport a little easier for you to use in your day-to-day life.

This website ( TransportforIreland.ie ) is a one-stop-shop for up-to-the-minute travelling and commuting information.  From your own desk, home or smartphone, you can now easily access door-to-door journey plans, at a time you want.  Or real-time information on when the next bus will arrive at the stop around the corner, or the next Luas at your local stop.  Or find out how much credit you have left on your Leap card, details of your recent trips, and upload some additional credit onto your Leap card while you’re at it.

Click here to view the Dublin Transport Authority Act (2008)

How does Transport for Ireland help me?

At the moment, you can see our Transport for Ireland logo on many different services which the National Transport Authority has developed, or funded, specifically to improve the public transport service on offer to you, the travelling public.  These include:

  • The new Real Time Passenger Information (RTPI) poles at bus stops in Dublin and Cork
  • Dublin Bus’s Real Time App for smartphones
  • New WiFi enabled vehicles in the Bus Éireann fleet
  • This website (www.TransportforIreland.ie) which gives instant real-time access to all our main services.
  • Our RTPI App – coming soon
  • Our National Journey Planner App – coming soon

What are the future plans for Transport for Ireland?

The National Transport Authority is currently working on streamlining and improving public information on walking and cycling options in the Greater Dublin Area.  We will be using this website (www.TransportforIreland.ie) to share that information as soon as we can. In the future, we may look at developing the Transport for Ireland branding further, for example on buses and taxis, bus and Luas stops and train stations.

About Dublin Bus

 

Dublin Bus is the most used public transport provider for the Greater Dublin Area (extending as far as Newcastle in Wicklow, Balbriggan in north Dublin, Dunboyne in Meath and Maynooth in Kildare). It has over 136 routes, servicing 5,000 bus stops, across its network including Airlink to Dublin Airport and sightseeing tours. Normal services operate from 5.00am until midnight. The Nitelink service operates from midnight until 4.00am at weekends. Dublin Bus operates 364 days a year and has a fleet of 1,000 buses which have an average age of 6 years making it one of the youngest fleets in Europe.

The buses are maintained in seven depots, which are located across Dublin. Since January 2000, Dublin Bus has operated a policy ensuring that all new buses would be low floor wheelchair accessible. To date, 88 % of the Dublin Bus fleet is low floor wheelchair accessible and it is expected that the entire fleet will be accessible soon.

For more information and live Dublin Bus service information see www.dublinbus.ie

Tickets Accepted

  • Leap Card, available from www.leapcard.ie and Leap Card Ticket Agents
  • Prepaid tickets available at Dublin Bus ticket agents
  • Monthly and annual tickets available to purchase through employers at www.taxsaver.ie
  • Exact cash fare can be paid on bus for single tickets. No change is given for tickets bought on board

Contact Details

Web:

www.dublinbus.ie

Email:

customercomment@dublinbus.ie

Phone: 

(01) 8734222

Address:

Dublin Bus Head Office

59 Upper O’ Connell Street, Dublin 1

Facebook

DublinBusNews | Facebook

Twitter:

@dublinbusnews

 

About Iarnród Éireann (Irish Rail)

 Iarnród Éireann (Irish Rail) is the national train operator. It operates city and commuter services in Dublin and Cork as well as intercity services throughout Ireland.  For more information and live train service information see www.irishrail.ie

Tickets Accepted

  • Leap Card in Dublin’s ‘short hop zone’, available from www.leapcard.ie and Leap Card Ticket Agents
  • Single and return tickets can be bought from ticket machines in stations
  • Intercity tickets can be bought online at www.irishrail.ie or from ticket machines in stations

Contact Details

Web:

www.irishrail.ie

Phone:

1850 366 222

Facebook:

Irish Rail | Facebook

Twitter:

@irishrail

Maps

Irish Rail Intercity Map

Irish Rail Dublin Commuter Map

Irish Rail Cork Commuter Map

About Luas

Luas is Dublin’s tram service. There are 2 trams lines, the Luas Red Line linking Tallaght or Saggart to Connolly or The Point via the North City Centre and the Luas Green Line linking Brides Glen or Sandyford to St. Stephen’s Green in the South City Centre. Both lines have good Park + Ride and Cycle + Ride facilities. Frequent services operate from early morning to late evening 7 days a week and live tram service information is provided at all stops. Ticket price depends on how many zones you travel and tickets are available from Ticket Machines at the stops. A wide variety of good value tickets including 7 & 30 day tickets are available.

For more information and live tram service information see www.luas.ie

Tickets Accepted

You must have a valid ticket to travel on Luas.

  • Leap Card, available from www.leapcard.ie and Leap Card Ticket Agents
  • Single & Return Tickets available from Luas Ticket Machines, 7 Day & 30 Day Tickets available from Luas Ticket Machines or Luas Ticket Agents
  • Luas Tax Saver Monthly & Annual Tickets; info at www.luas.ie
  • Luas + Bus +/or Rail Monthly & Annual Taxsaver Tickets; info at www.taxsavers.ie

For information on Luas Tickets & Fares see http://www.luas.ie/tickets-and-fares/

Contact Details

Web:

www.luas.ie

Email:

info@luas.ie

Phone:

Freephone 1800 300 604

Facebook:

Luas | Facebook

Twitter:

@Luas

Map

 

About Bus Éireann

Bus Éireann operates a network of over 330 routes across the island of Ireland through an integrated network that allows customers make seamless journeys from small villages to larger towns and cities.

Bus Éireann provides a range of services such as intercity services; coach services to the UK and Europe; private coach hire; and city, commuter and town-to-town services outside Dublin.

There has been significant investment in the Bus Éireann fleet in the last number of years resulting in enhanced customer comfort, increased wheelchair accessibility and reduced emissions. All Bus Éireann city and town services are fully accessible. Bus Éireann has also been introducing accessible services on commercial intercity routes. Bus Éireann’s policy, since 2007, is that all new vehicles coming into the fleet will be fully wheelchair accessible and suitable for persons of reduced mobility.

Bus Éireann through its own resources and with funding from the National Transport Authority is currently rolling out Wi-Fi on services across its national network. Free Wi-Fi is currently available on over 140 Bus Éireann city, commuter and inter-city vehicles.

Tickets Accepted

Tickets can be bought at any Bus Éireann Travel Centre. Please visit http://www.buseireann.ie/inner.php?id=294 for a list of locations.

Customers can also visit www.buseireann.ie to purchase tickets online.

Contact Details

Web:

www.buseireann.ie

Email:

info@buseireann.ie

Phone: (01) 836 6111

Address:

Bus Éireann, Busáras, Store Street, Dublin 1

Opening hours:

Mon-Fri 09:00am - 17:00pm, Sat/Sun 08:30am-16:00pm (Same times apply to Bank Holidays)

Facebook:

BusEireann Facebook

Twitter:

@buseireann

About Private Bus Services

There are also a large number of licenced private bus services operating both city and intercity services throughout the island of Ireland.

Some operators are listed below though the list is not exhaustive:

 
If you have a privately held bus licence and would like your information to be included here please contact us.