We work with public transport operators who are responsible for the provision of public transport services. The transport operator is responsible for delivering the service so it’s important that you contact them in the first instance with this query or complaint. Their contact details are available at www.transportforireland.ie/support/
If you are unhappy with their response you can then forward the full details, case number or email chain to National Transport Authority so that we can look into it further.
I would still like to contact The National Transport Authority