The National Transport Authority is responsible for the procurement of public transport services in Ireland. It has entered into a series of contracts with public transport operators, both State-owned and private companies, for the provision of bus, tram and rail services.
In general, these public transport contracts are for the provision of public transport services that are deemed socially necessary but are not commercially viable, and funding is provided by the Government for these services. Such services are often referred to as Public Service Obligation or “PSO” services.
The contracts set strict standards of operational performance and customer service, and allow for the National Transport Authority to impose payment deductions where performance does not meet contractual standards, or incentive payments where performance exceeds standards.
More information and the details of these contracts with the associated transport operators can be found at :
https://www.nationaltransport.ie/public-transport-services/public-transport-contracts/