How can I make a complaint about a taxi service?
A complaint form is available on this website here.
Alternatively, complaint forms are available by calling our Information Line on 0761 064000.
The complaint form must be completed, providing all relevant details regarding the incident. Send the completed form to us at the address shown on the form and enclose a copy of any receipt obtained for the journey in question – this will enable us to identify the operator who is the subject of the complaint.