Rail

27.2.14

Travelling in Ireland – by Rail

Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on rail passengers’ rights and obligations gives disabled persons and persons with reduced mobility the following rights:

  • disabled persons and persons with reduced mobility have the right to non-discriminatory access to transport at no additional charge when buying a ticket or making a reservation;
  • upon request, disabled persons and persons with reduced mobility shall be provided with information concerning the accessibility of rail services and trains;
  • rail undertakings and station managers shall make all reasonable efforts to ensure that trains and other rail services are accessible;
  • rail undertakings and station managers shall make all reasonable efforts to provide assistance free of charge on board trains and at staffed stations; to guarantee assistance under good conditions, passengers are requested to comply with certain provisions (e.g. 48 hours’ notice before departure);
  • disabled persons and persons with reduced mobility have the right to compensation if the rail undertaking is responsible for the loss or damage of mobility equipment.

In Ireland the National Transport Authority is the National Enforcement Body for the Regulation.

 

Irish Rail (Iarnród Éireann)

Irish Rail is responsible for operating rail services in Ireland. The company operates mainline passenger rail services nationwide. It also provides commuter rail services, including the DART service (electric powered trains) in Dublin and Arrow services (diesel powered trains) in Cork and Galway. Arrow services are also provided between Dublin and Kildare.

Intercity Passenger Rail services nationwide

  • Dublin Heuston to/from Ballina, Westport, Galway, Limerick, Ennis, Tralee, Cork, and Waterford
  • Dublin Connolly to/from Belfast, Sligo, Wexford and Rosslare Europort. Services also run between Rosslare Europort and Limerick; Cork and Tralee; and Cork and Limerick

 

Commuter Rail services to/from Dublin operate on four lines

  • Northern Commuter service extends from Dublin Pearse Station via Dublin Connolly Station to Dundalk
  • Kildare Commuter service extends west from Dublin Heuston Station to stations as far as Portlaoise
  • Maynooth Commuter service extends from Dublin Pearse Station via Dublin Connolly Station as far Maynooth/Longford
  • Southern Commuter service operates from Dublin Connolly Station to Gorey Station
  • Iarnród Éireann also provide commuter rail transport between Cobh/Midleton and Cork

 

DART Rail services (electric powered trains) around Dublin which operate along the coast of Dublin, from Malahide and Howth southwards as far as Greystones, Co Wicklow via Dublin City Centre stations.

For map go to www.irishrail.ie/home/company_information.asp.

You can read more about services for people with mobility difficulties provided by Iarnród Éireann here.

Concessionary Travel

If you have a concessionary fare pass from another administration, it will not work here. The only exception is the all-ireland free travel scheme for people over 65 who live in Northern Ireland.

Free travel on Iarnród Éireann (Irish Rail) services is available to everyone permanently living in Ireland that is aged 66 and over. Certain people under that age are also entitled to free travel. In some cases, a free companion pass may be available to allow a person to accompany the free travel pass holder. If you qualify for free travel, you will be issued with a pass that you must carry with you when using public transport. Free travel passes are non-transferrable and can only be used by the named person.

Free travel passes are issued by the Department of Social Protection. You must present your free travel pass at the ticket office to get a ticket to travel before boarding the train.

You may if you wish reserve a seat through telesales on 1850 366 222 (00353 1 8366222) or on www.irishrail.ie by choosing a “Reserve Seat” ticket (nominal fee applies).

More information about Free Travel.

Special offers and concessionary fares may also be available from Iarnród Éireann subject to specific terms and conditions, for more information go to www.irishrail.ie.

Assistance Dogs, Working Guide Dogs and Pets

Assistance and Guide Dogs are permitted on all Irish Rail services. For information on all other pets please check on the company’s website at http://www.irishrail.ie/travel-information/travelling-with-animals.

Luas

Luas is a fully accessible light rail tram system operating in Dublin. The name Luas (pronounced “Lou-As”) is the Irish word for speed. This tram system connects suburban parts of Dublin city with the city centre on two separate tramlines and there are designated parking spaces for people with disabilities at park & ride facilities at a least two stops on each line. These tramlines are:

  • The Green Line: connecting Sandyford to St Stephen’s Green in the city centre. This journey takes, approximately 22 minutes.
  • The Red Line: connecting Tallaght via the city centre to the O2 concert arena. This journey takes approximately 53 minutes.

Luas trams run every 4-5 minutes at peak time and every 10-15 minutes at off-peak times.

Concessionary Travel

If you have a concessionary fare pass from another administration, it will not work here. The only exception is the all-ireland free travel scheme for people over 65 who live in Northern Ireland.

Free travel on Luas services is available to everyone permanently living in Ireland that is aged 66 and over. Certain people under that age are also entitled to free travel. In some cases, a free companion pass may be available to allow a person to accompany the free travel pass holder. If you qualify for free travel, you will be issued with a pass that you must carry with you when using public transport. Free travel passes are non-transferrable and can only be used by the named person.

More information about Free Travel.

Special offers and concessionary fares may also be available subject to specific terms and conditions. For further information visit www.luas.ie.

Assistance Dogs, Working Guide Dogs and Pets

You are allowed to bring your guide dog onboard Luas trams. However, no other animals are allowed.

For full details of your passenger rights see http://www.nationaltransport.ie/public-transport-
services/passenger-rights/