Journey Plan Output

Why does the National Journey Planner show several different journeys?

A key feature of the National Journey Planner is to present to the user different choices so that they can make comparisons. To simplify the output, each journey is summarised in the Journey and Print Windows

Why is the response time slow at times when I use the National Journey Planner?

The National Journey Planner is complex and requires a lot of back and forth activity between the host server and your computer network, and within the browser, which can affect the response time. Because the journey planner is constantly being assessed and updated, you are likely to find improvements in response time as the product matures.

Why do some of my journeys seem illogical or unintuitive when I believe that there are easier ways to take them?

The National Journey Planner uses all inputs to determine which journeys best match the basic journey details for user, such as departure time, transport schedules, mode preferences, maximum walking distance, etc. Sometimes trips that may seem most intuitive (for example, a journey starting at a bus stop closest to you) may not be shown, because due to bus schedules, the journey that starts closest to you is not among the fastest trips at that time.
In addition, in areas where public transport is less frequent the National Journey Planner will try to find some journeys to display if possible. Even if the only ones available for your transit route do not depart within a short time of your planned departure, or do not follow transit routes that travel during some times of the day but not at other times.

Where can I find the Bus Stop number?

The bus stop numbers that are referenced in the National Journey Planner are those that are provided by the operators. The stop numbers are normally displayed on the bus stop sign. Unfortunately, not all operators use this method to identify bus stops thereof the stop name, which usually indicates the location is also included in the journey plan.

How do I see more Journey Plans if I don’t like the first 3-4 that come back when I plan a Journey?

On the journeys tab, links for Earlier Trips and Later Trips will appear near the top and bottom of the itineraries. You should also consider changing the advance settings.

Sometimes the maps don’t show all the street names. How can I view these?

The maps on the journey plans can be rather small, and the street names appear automatically at certain zoom levels. If you’re not seeing the street names that you need, you can zoom in and out of these by clicking or scrolling the mouse. These maps will also appear on the Print version, in slightly larger size as well, and can be interactively zoomed and positioned for a better view on the screen and in printouts.

Some walk times shown on the National Journey Planner seem to be longer or shorter than what the walk time is in reality. Why is this the case?

Walk times are largely based on the Advanced Options you input before planning the journey or their default values if you don’t choose to customize those using Advanced Options. Make sure that your desired maximum walking distance and your walking speed are correctly entered to obtain appropriate journey results. Regardless of advanced options, walk times calculated by the National Journey Planner may still be slightly different from walk times in real life; this may be because footpaths, which you actually use, are missing from the National Journey Planner. We are constantly adding footpaths to the National Journey Planner and would welcome any information on missing footpaths this can be sent to us using the feedback form

Why are there no real-time journey planning info for journey plans?

Real time information is available from the real-time website and should be integrated into this website by the end of 2012.