Help and support relating to Public Transport Services

Please contact the public transport operator directly for issues and enquiries relating to the services they operate. Click below for contact details.

If you have already raised the issue with a public transport operator, and remain dissatisfied with their response, please visit our Help and Support webform.

TFI Local Link

Contact your TFI Local Link office

Bus Éireann

Email: info@buseireann.ie
Website: www.buseireann.ie
Telephone: 01 8366111 (Monday to Sunday, 09:00 to 17:30)

Dublin Bus

Email: customercomment@dublinbus.ie
Website: www.dublinbus.ie
Telephone: 01 8734222 (Monday to Saturday, 08:30 to 18:00, excluding Public Holidays.)

Iarnród Éireann Irish Rail

Email: info@irishrail.ie
Website: https://www.irishrail.ie/
Telephone: 01 8366222 (Monday to Friday, 07:00 to 19:00 excluding bank holidays. Saturday, Sunday and Bank Holidays are 08:00 – 18:00.)

Luas

Email: info@luas.ie
Website: www.luas.ie
Telephone: 1800 300 604 (Monday to Friday 07:00 to 19:00, Saturday 10:00 to 14:00. Closed Sundays and Bank Holidays.)

Go-Ahead Ireland

Email: customercomment@goaheadireland.ie
Website: www.goaheadireland.ie
Telephone: Go Ahead main office +353 (1) 564 1000 / Customer Comments & Queries 0818 804071

M&A Coaches

Email: emma@mandacoaches.com | accounts@mandacoaches.com
Website: mandacoaches.com
Telephone: 0568833454 (24 hours per day)

JJ Kavanagh

Email: info@jjkavanagh.ie
Website: jjkavanagh.ie
Telephone: 0818 333 222

Andrew Wharton

Email: awwharton@gmail.com
Website: www.andrewwhartoncoachhire.com
Telephone: +353 868181435

Kilkenny City Bus Services, operated by City Direct

Contact: www.Citydirectkilkenny.ie/pages/contact-us
Website: www.CityDirectkilkenny.ie
Telephone: 056 779 5929 or 056 780 0039

Telephone 0818 824 824 (Monday to Friday 07:00 to 19:00, Saturday 09:00 to 15:00. Closed Sundays, Christmas day, St Stephen’s day and New Year’s day.)
Website www.leapcard.ie
Email customer.care@leapcard.ie

Please note, account queries or other queries requiring personal information can only be handled by phone or chat on leapcard.ie

More information is on our accessible travel page.

Links to Accessibility information on Transport Operators websites:

Alternative ways to contact National Transport Authority

Telephone: +353 1 879 8300
Twitter: @TFIupdates
Email: info@nationaltransport.ie
Taxi Information Line: Inside Rep. IRL: 0818 064 000 | Outside Rep. IRL: +353 1 879 8300

Postal Address:
National Transport Authority
Dún Scéine
Harcourt Lane
Dublin 2
D02 WT20

Údarás Náisúnta Iompair
Dún Scéine
Lána Fhearchair
Baile Átha Cliath 2
D02 WT20