Enquiries relating to Public Transport Services
NTA regularly interacts with public transport operators who are responsible for the provision of public transport services.
Please contact the public transport operator directly for issues and enquiries relating to the ongoing provision of public transport services including matters such as:
- Operational matters: Bus stop infrastructure, Fares and ticketing
- Service Issues: Real time passenger information, punctuality, reliability
- Staff Issues: Driving issues, driver passenger interaction, misconduct, number of passengers on bus
Public Transport Operators
Telephone: 01 8366111
Website: www.dublinbus.ie, you can fill out the customer comment form on the website
Telephone: 01 8734222
Iarnród Éireann Irish Rail
Website: www.irishrail.ie or see the customer service section on their website here
Telephone: 01 8366222
Telephone: 01 4614911
Telephone: 0818 804071
Email: firstname.lastname@example.org | email@example.com
Telephone: 0818 333 222
Telephone: +353 868181435
More information is on our accessible travel page.
Links to Accessibility information on Transport Operators websites:
Enquiries and Further information
Have you written to the respective Public Transport Operator listed above, regarding your issue?
If you have already raised the issue with a public transport operator, and remain dissatisfied with their response, please forward the response chain and reason for dissatisfaction to firstname.lastname@example.org.
Please include the full details of your communication with the public transport operator, including the email exchanges, so that we can help you in the best possible manner.
Contact Transport for Ireland
Telephone: +353 1 879 8300
Taxi Information Line: 0818 064 000
National Transport Authority
Údarás Náisúnta Iompair
Baile Átha Cliath 2