Property found on Bus Éireann vehicles will be deposited at the nearest depot.
There is a handling fee charged per article when lost property is claimed. If lost property is left unclaimed for longer than two months, such property will be sold and the monies obtained will be used to defray any expenses incurred by Bus Éireann in holding such property.
No responsibility will be accepted by Bus Éireann for loss of or damage to property belonging to a passenger on Bus Éireann premises or on Bus Éireann vehicles.
If you have left items on a Dublin Bus, you can contact their Lost Property Department.
Monday to Friday (excluding Public Holidays) 08:45 to 17:00.
Saturday and Sundays – Closed
Lost Property Office,
Contact number: (01) 703 1321
When contacting the lost property department, please state the following information in your email, or have it ready when calling or visiting.
Monday – Thursday: any item found will be delivered to the Lost Property department within one working day between 14:30 – 17:00.
Friday – Sunday: items found will not reach the lost property office until the following Monday at 14:30
A fee of €2.00 applies to each item you claim. When collecting your lost property it may be necessary to show some sort of ID, especially if it is a high value item like a wallet/purse/mobile phone/laptop etc.
If you have lost property on a Luas Tram you can contact Luas Customer Care to find out if it has been found and handed in, and can be collected.
You can arrange to collect lost property from Luas depots during the following times:
Monday to Friday: 09:00-17:00.
Closed from 13:00 – 14:00
Monday to Thursday: 09:00 – 17:00.
Friday: 09:00 – 16:00.
Closed from 13:00 – 14:00.
Monday to Friday: 08:00 – 16:00.
Closed from 13:00 – 14:00.
For lost property on Iarnród Éireann Irish Rail services, please contact the terminal station of the service you travelled on. You can find all station contact details on the Iarnród Éireann Irish Rail website.
Send an email to email@example.com with a subject line of Lost Property. Please provide as many details as possible to aid in identifying and returning your lost items.
If you have lost items on any other private transport operators, please contact the operator directly.
It’s not unusual for passengers to leave items such as umbrellas, gloves or mobile phones behind when getting out of a taxi or hackney. If this happens to you, here’s what to do:
An Garda Síochána is responsible for lost property handed in by Small Public Service Vehicles (SPSV) operators. When property is handed in, it is held for a minimum of 31 days up to 366 days at the discretion of An Garda Síochána depending on the nature or value of the item, to allow the owner to reclaim it.
You should contact your local Garda Station who can advise you if it has been handed in to any Garda station.
The Gardaí have a better chance of retrieving your property if you can provide them with the licence number of the cab you were in – this is shown on your receipt.
If the item has not been handed in when you first make the enquiry, it may be worthwhile to ask again a week or so later, as the driver might not hand the item in immediately after it has been found.
The Gardaí will ask you for proof of identity before handing over any property.