This Privacy Notice is issued by the :
National Transport Authority
(“NTA”, “we”, “us”, “our”).
Email: email@example.com .
You can use our service to find out about transport services, to plan journeys and to get news about journeys you are planning to take, for example if a bus is running late.
If you choose to sign up to receive email notifications about the services, we will store the following information which you will need to tell us:
You can return to your profile to change it or delete it at any time. If you delete it, all data related to you is permanently deleted. You will have to create a new account to receive further travel alerts.
We also store the following data against your profile:
We also store a code that identifies your mobile device and the make of the device. This is not stored alongside or linked with your email address and it only identifies the device, not an individual person, unless you choose to link your device to an email address.
If you choose to not sign up to receive email alerts about the services, you can sign up for alerts to your mobile device without giving us any personal information such as a name or email address. We will use the unique Device identifier to send alerts to the mobile device.
Most of the personal information we process is provided to us directly by you for the following reason:
We use the information that you have given us in order to send you travel alerts and for no other purpose.
We do not share this information with other organisations.
Under the General Data Protection Regulations (GDPR), the lawful basis we rely on for processing this information is:
The National Transport Authority aims to bring public transport to as many people as possible. To help us do this, we provide the transport planning web site and app.
Dublin Transport Authority Act 2008
That this is necessary for the performance of tasks that we carry out in the public interest or in the exercise of official authority vested in us by law (including but not limited to Dublin Transport Authority Act 2008)
That this is necessary for compliance with a legal obligation that applies to us; or that you have given your consent to the processing.
Your information is securely stored in Eire. We do not transfer any Personal Data overseas.
We keep your email address and your preferred journey options for as long as your travel alert account is active. We will only keep your information for as long as you use the service. You can delete your account at any time and as soon as the account is deleted the information will be permanently deleted.
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at :
E-mail: firstname.lastname@example.org if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at
National Transport Authority
Harcourt Lane, Dublin 2
You can also complain to the Data Protection Commission (DPC) if you are unhappy with how we have used your data.
The DPC’s address:
Data Protection Commission
21 Fitzwilliam Square South
DPC website: https://www.dataprotection.ie/
Return to the Transport For Ireland Privacy Statement page