Lost Property Information

Taxi Lost Property Information

It’s not unusual for passengers to leave items such as umbrellas, gloves or mobile phones behind when getting out of a taxi or hackney. If this happens to you, here’s what to do:

  • If you booked your taxi through a dispatch operator, contact the dispatch operator as soon as possible. They may be able to help you get your property back.
  • If you booked your taxi through an app such as Free Now or Lynk, you can contact your driver and they may be able to help get your property returned.
  • If the driver cannot return the item to you directly, they will generally hand it in to their nearest Garda station, or in the case of Dublin, one of the below designated Garda stations:

    Click here to view contact details for the Garda stations around the country.

An Garda Síochána is responsible for lost property handed in by Small Public Service Vehicles (SPSV) operators. When property is handed in, it is held for a minimum of 31 days up to 366 days at the discretion of An Garda Síochána depending on the nature or value of the item, to allow the owner to reclaim it.

You should contact your local Garda Station who can advise you if it has been handed in to any Garda station.

The Gardaí have a better chance of retrieving your property if you can provide them with the licence number of the cab you were in – this is shown on your receipt.

If the item has not been handed in when you first make the enquiry, it may be worthwhile to ask again a week or so later, as the driver might not hand the item in immediately after it has been found.

The Gardaí will ask you for proof of identity before handing over any property.