Tram
For wheelchair users and those with reduced mobility, Luas have installed lifts, ramps, and car parking spaces where necessary.
All trams and platforms are fully wheelchair accessible. The platforms are raised 280 mm above the track and are accessible via the short 5-6 m ramps located at one or both ends of the platform where necessary. Where required, there is a lift to provide access to the platform.
On trams, there are two designated areas for wheelchair users, accessible via the 4 central sets of double tram doors. These areas are indicted by the double-sided wheelchair stickers on the windows above the fold-down seats and back rest area. Wheelchair users have priority over everyone else for use of this space.
Once on board, wheelchair users should apply their brake, securing themselves against the side grab rails and face rearwards for maximum safety while traveling.
If you are unable to board a Luas or require assistance, press the Emergency Help Point button located at the end of the shelter next to the ticket vending machine, which will connect you to the Central Control Room, who will provide emergency assistance where required.
Parking for Luas passengers with disabilities is free of charge in designated Blue Badge spaces. You must ensure that you visibly display your Blue Badge pass and park in a designated Blue Badge parking spaces. These spots are offered on a first come, first served basis. If upon arrival, there are no available Blue Badge Parking Spaces then parking in the other spaces is permitted, and is free of charge as long as your Blue Badge is displayed.
Most Luas stops have two 40m long x 3m wide platforms at each side of the track, except at Harcourt and Busáras, where the platforms lie between the tracks. Areas of the Green Luas line where travel is one-directional, in the loop between Westmoreland – Parnell – Trinity, only have one platform. The platforms are raised 280 mm above the track and are accessed by short 5-6 m ramps located at one or both ends of the platforms.
The following stops can be accessed by lift:
- KILMACUD has a lift serving each platform.
- BALALLY has a lift accessible from both platforms, located on the inbound side.
- RANELAGH has a lift accessible from both platforms, located on the outbound side.
- CHARLEMONT has a lift accessible from both platforms, located on the inbound side.
- CONNOLLY has one lift and an escalator adjacent to the Luas platforms, plus an internal lift inside the main station entrance.
- DUNDRUM lift accessible from both platforms, located on the inbound side.
- PHIBSBOROUGH has 2 lifts accessible from both platforms, one located on the outbound side and the other on the inbound side.
All lifts have an intercom located at the Emergency Help Point to allow you to contact Luas Central Control Room in the event of an emergency. All lifts are covered by CCTV cameras internally and externally.
Please be sure to check the travel updates section of www.luas.ie and the Luas mobile app for information regarding up-to-date lift information.
Train
🚆 Train Accessibility – Iarnród Éireann Irish Rail
Trains with wide, power- operated doors and dedicated wheelchair spaces operate on most services.
♿ Booking Wheelchair Space
- Advance booking is essential due to limited wheelchair spaces.
- Contact your local train station with:
- Date(s) and time(s) of travel
- Departure and arrival stations
- Assistance required
📏 Wheelchair Size Guidelines
- Accepted dimensions:
- Width: up to 700mm
- Length: up to 1200mm (including footplates)
- Height: up to 1435mm (including occupant)
- Weight: up to 300kg (including occupant)
- Turning radius: 900mm
- Note: Larger wheelchairs may not be accepted for safety reasons.
🅿️ Station Parking
- All stations have designated parking for European Parking Card holders:
- Located on concrete/tarmac
- Dropped kerbs and non-slip pavements where appropriate
- More info available on station pages.
🚉 Boarding Assistance
- Some stations have gaps between platform and train.
- Staff use ramps to assist boarding and alighting.
- Assistance may be needed for passengers.
🕒 Notice Periods for Assistance
Major Stations Requiring 1 Hour Notice:
- Heuston (Dublin)
- Connolly (Dublin)
- Limerick Junction
- Colbert (Limerick)
- Mallow
- Kent (Cork)
- Killarney
- Tralee
- Kilkenny
- Waterford
- Athlone
- Ceannt (Galway)
- Sligo
- Ballina
- Westport
📞 Accessibility queries – Contact Iarnród Éireann Irish Rail
📋 Information to Provide When Booking Assistance
- Date and time of travel
- Departure and arrival stations (including including any intermediate stations where you have to change trains (transfer points))
- Nature of disability
- Type of assistance required
- Transport to/from stations (e.g. taxi, private car and if someone is meeting you at your destination)
- Whether you’re travelling alone or with a companion
- Whether assistance will be required at both the departure and arrival stations (including changeover stations if applicable)
- How staff can identify you
- Any other helpful details
🚌 Bus Accessibility – TFI Services
✅ General Accessibility
- Most TFI buses are low-floor and wheelchair accessible
- Each bus includes a designated wheelchair space
- Wheelchair users have priority for this space
🚍 Dublin Bus & Go-Ahead Ireland
- Wheelchairs up to 70cm wide and 120cm long are accommodated
- No booking required
- All buses will stop for wheelchair users at bus stops
🚌 Bus Éireann
City & Town Services
- 100% wheelchair accessible
- No advance booking required
Long-Distance Services
- Operated by a mix of high-floor coaches and low-floor accessible vehicles
- Booking required at least 24 hours in advance
📞 To reserve (min. 24 hours in advance):
🚐 TFI Local Link
- 90% of services are wheelchair accessible
- Routes can be diverted for passengers with mobility difficulties
- Advance booking recommended to secure a wheelchair space
🧑🦽 Boarding & Exiting Tips
- Stay clear while the bus is kneeling and the ramp is lowering
- Wait for the ramp to rest on the footpath, then board facing forward
- Once on board:
- Position your wheelchair in the designated space
- Back against the backrest
- Apply brakes
- To exit:
- Press the wheelchair button near the space before your stop
- Wait for the safety arm (on EV buses) and ramp to lower
- Always board and exit through the front doors
- The ramp exit is only at front doors.
⚠️ If a Ramp is Broken
- Dublin Bus:
- Go-Ahead Ireland:
- Driver will contact control for next bus information
- If unsuitable, a taxi will be arranged
🏢 Bus Station Accessibility
- Bus Éireann stations have accessible features
- There are no bus stations for:
- Dublin Bus
- Go-Ahead Ireland
- TFI Local Link
Taxi & Hackney
There are two types of Wheelchair Accessible Vehicles– Taxis and Hackneys.
Taxi Accessibility for details – Transport for Ireland
Mobility Scooters
- Mobility scooters are allowed on board Luas.
- To travel on TFI bus services with your mobility scooter you must have a permit.
- Powered Scooters and Wheelchairs/Rollators On-Board Trains – it is important therefore that you book your space in advance.
Mobility Scooters On TFI Services – for further details
Booking a Wheelchair Space
Booking a wheelchair space on Bus, Luas, Train
Booking a Wheelchair Space
Wheelchair Priority
One of the biggest issues facing wheelchair users is the availability of wheelchair spaces onboard public transport. Without access to this area, it often means that those who need it most may not be able to board a bus, tram or rail service to reach their planned destination.
Wheelchair Priority Space – campaign information
