Bus
CCTV
For your security, comfort and safety a CCTV system is installed on all Bus Éireann, Dublin Bus and Go-Ahead Ireland buses across the Transport for Ireland (TFI) Network.
If you witness anti-social behaviour or vandalism across the TFI network, you can report the incident by calling:
In all situations, it will assist if the date, time, bus route, bus registration number, location and direction of travel are detailed.
Tram
For your security, comfort and safety a CCTV system is installed on trams and at stops across the Luas network.
If you witness anti-social behaviour or vandalism across the Luas network, the below supports are also in place.
- Luas SMS Text Service
- To report anti-social behaviour, text “Luas” to 51444 with the tram number, your location and a brief statement about the incident.
- Luas APP
- Download the Luas App available for free on the Apple App and Google Play stores. From there you can use the “Report” function.
- Luas WhatsApp messaging service
- On your WhatsApp, message “Hi” to 087 055 5715 to start the conversation.
- Help Intercoms
- On the platform: You can use the Emergency Help Intercom located at the Ticket Vending Machine.
- On board: You can use the Emergency Help Intercom On Tram located at the tram door.
- Staff
- Drivers can be contacted by pressing the Emergency Help Intercom beside tram doors. Please note that fines are in place for improper use of the help intercom. Luas Security and Customer Agents are present On Tram and On Stop to ensure your safety. Speak with any staff member in the event of an incident.
Train
For your security, comfort and safety a CCTV system is installed across the Iarnród Éireann Irish Rail network.
If you witness anti-social behaviour or vandalism across Iarnród Éireann Irish Rail network, the below supports are also in place:
- Text SMS Service: The Text SMS Service is a service which allows customers to discreetly report incidents of anti-social behaviour on board a DART or at a DART station.
- Text the keyword “TRAIN”, along with your report of anti-social behaviour, to 51444. It’s important that you use the keyword ‘TRAIN’.
- Using “TRAIN” means that the text is directed to Iarnród Éireann Irish Rail.
Each transport operator is the sole data controller of all CCTV related personal data for its services. If you have queries about how your data is processed in relation to CCTV you should contact the relevant operator directly.
For issues of a very serious nature, always call 999 or 112.
