For those with a learning difficulty, autism or any condition where there can be a communication barrier, the JAM Card allows users to relay to others that they may need a little extra time in a simple, effective non-verbal manner. The JAM Card is useful when on public transport, in a retail or any other customer facing environment. JAM cards can be used on Transport for Ireland services including Bus Éireann, Dublin Bus, Go-Ahead Ireland, Iarnród Éireann, TFI Local Link and Luas.
News: 17 Nov 2025: NTA launches 2025 JAM campaign celebrating six years of Accessibility and Inclusion across the TFI Network
What is JAM Card and who is it for?
JAM Card allows people with a communication barrier tell others they need ‘Just A Minute’ discreetly and easily.
The JAM Card© was created by NOW Group, a multi-award-winning charity and social enterprise supporting people with learning differences and autism into jobs with a future in Ireland.
Find out more about the JAM Card© at www.jamcard.org.
There are 3 message options to choose from:
1) Please be patient, I have autism
2) Please be patient, I have a learning disability/difficulty
3) Please be patient, I have a condition
The Jam Card assists customers using the public transport system and helps make their experience as stress-free as possible.
Where can I get one?
There are several different methods to get a JAM Card.
- You can get your JAM Card from Transport for Ireland (TFI) operators below.
- You can also request one directly from NOW Group by visiting the JAM Card website and filling out the request form.
- You can get a JAM Card from the TFI Customer Contact Centre
- Please Call: 0818 294 015
From outside Ireland, call: +353 1575 6110
- 7am – 7pm Weekdays
- 8am – 6pm Saturdays
- 10am – 6pm Sundays and Public Holidays
- Or, fill out our short contact form to send a message to a member of our customer service team:
Send a Message
- Or if you would prefer not to use the physical card, there is a JAM Card app available for Android and iOS. The app allows you to choose your message option, leave reviews and find other JAM friendly businesses.
Transport for Ireland (TFI)
Operators
Locations:
- Bus Éireann Bus Station, Southern Station Road, Athlone, Co. Westmeath N37 NF88
- Bus Éireann Bus Station, Kevin Barry St, Carrowcushlaun West, Ballina, Co. Mayo, F26 NV06
- Bus Éireann Bus Station, Ballyshannon, Townparks, Co. Donegal
- Bus Éireann, Busáras, Store St., Dublin D01 P6V6
- Bus Éireann Bus Station, Casement Station, Farnham Street, Co. Cavan, H12 X6D3
- Bus Éireann Bus Station, Parnell Place, Cork T12 K2WR
- Bus Éireann Bus Station, Donore Rd., Drogheda Co. Louth, A92 HE14
- Bus Éireann Bus Station, Long Walk, Dundalk, Co. Louth, A91 PO2H
- Bus Éireann Bus Station, Station Road, Ennis, Co. Clare V95 RY82
- Bus Éireann Bus Station, Station Rd, Galway, H91 T9CE
- Bus Éireann Bus Depot, Ramelton Road, Letterkenny, Co. Donegal F92 TN23
- Bus Éireann Bus Station, Colbert Station, Parnell St., Limerick V94 H2PP
- Bus Éireann Bus Station, North Road, Co Monaghan H18 PN25
- Bus Éireann Bus Station, 5 Lord Edward St., Sligo F91 AW02
- Bus Éireann Bus Station, John Joe Sheehy Rd., Tralee, Co Kerry V92 HX22
- Bus Éireann Bus Station, Merchants Quay, Waterford X91 YD71
Please Call: 0818 294 015
From outside Ireland, call: +353 1575 6110
- 7am – 7pm weekdays
- 8am – 6pm weekends
- 10am – 6pm Sundays and Public Holidays
Or, Send a Message
Fill out our short contact form. We do our best to reply within 24 hours.
Locations:
- Dublin Connolly – Amiens Street Dublin 1 · D01 V6V6
- Dublin Heuston – St. Johns Road West Dublin 8 · D08 E2CV
- Dublin Pearse – Westland Row Dublin 2 · D02 RV00
- Limerick (Colbert) – Parnell Street, Limerick · V94 H2PP
- Cork – Kent Station, Lower Glanmire Road, Cork City, Co. Cork · T23 E6TD
- Galway – Eyre Square, Kanning Station Galway · H91 T9CE
- Sligo – Lord Edward Street, Sligo, Co. Sligo · F91 K752
- Tralee – Casement Station, John Joe Sheehy Road, Tralee, Co. Kerry · V92 X201
- Waterford – Plunkett Station, Terminus Street, Waterford · X91 A2PV
- Westport – Altamont Street, Westport, Co. Mayo · F28 XY18
- Wexford – Wexford Station (O Hanrahan) , Co. Wexford · Y35 FC62
Please Call: 0818 294 015
From outside Ireland, call: +353 1575 6110
- 7am – 7pm weekdays
- 8am – 6pm weekends
- 10am – 6pm Sundays and Public Holidays
Or, Send a Message
Fill out our short contact form. We do our best to reply within 24 hours.
For contact details of the closest TFI Local Link Office to you, please see the links below:
