Help and Contact

Bus & Rail Services

TFI Local Link Offices

Luas

Taxi

Lost Property

Leap Card

Transport Planning & Projects

BusConnects Dublin Network Redesign

Other Useful Contacts

For help with TFI services, operated by:

• Bus Éireann city, town and regional
• Dublin Bus
• Go-Ahead Ireland
• Iarnród Éireann Irish Rail
• DART
• Kilkenny City Bus Services, operated by City Direct

Please Call: 0818 294 015

From outside Ireland, call: +353 1575 6110

• 7am – 7pm Weekdays
• 8am – 6pm Saturdays
• 10am – 6pm Sundays and Public Holidays

Or, fill out our short contact form to send a message to a member of our customer service team:

Send a Message

You can also message us on:

X (Twitter): @TFIupdates

For help with Luas services:

Please Call: 0818 294 015

From outside Ireland, call: +353 1575 6110

• 7am – 7pm Weekdays
• 8am – 6pm Saturdays
• 10am – 6pm Sundays and Public Holidays

Contact Form: Luas Contact Form

Email: info@luas.ie

X (Twitter): @TFIupdates

Lost Something?

Don’t worry! For advice on what to do next, go to:

Lost Property

TFI Leap Card Queries

Call on: 0818 824 824

Outside Ireland: +353 1907 9425

• 7am to 7pm: Monday to Friday
• 9am to 3pm: Saturday and Bank Holidays

Or, send a message from the leap card website:

Message Leap

Transport Planning & Projects

Please Call: 0818 294 015

From outside Ireland, call: +353 1575 6110

• 7am – 7pm Weekdays
• 8am – 6pm Saturdays
• 10am – 6pm Sundays and Public Holidays

Or, fill out our short contact form to send a message to a member of our customer service team:

Send a Message

You can also message us on:

X (Twitter): @TFIupdates

For help with BusConnects Dublin Network Redesign (including Phase 7 F-Spine)

• For Phase 7 F-Spine, please visit: BusConnects Network Redesign Phase 7: F-Spine
  • This page has details of routes, timetables, booklets, frequencies & interchanges
  • It includes details on How has my route been replaced under “Frequently Asked Questions”?
• For help with all Phases 1-7 of Busconnects Dublin Network Redesign
  • Please visit: BusConnects Dublin Network Redesign
  • For details of routes, timetables and route changes, select the Phase you wish.
  • Phase 1 H-Spine | Phase 2 C-Spine | Phase 3 N-Orbitals | Phase 4 G-Spine
  • Phase 5a W-Orbitals | Phase 5b S-Orbitals | Phase 6a N2 Orbitals | Phase 6a E-Spine
• If you have further questions about Busconnects Dublin Network Redesign
  • Please Call: 0818 294 015
  • From outside Ireland, call: +353 1575 6110
    • 7am – 7pm Weekdays
    • 8am – 6pm Saturdays
    • 10am – 6pm Sundays and Public Holidays
  • Or, fill out our short contact form to send a message to a member of our customer service team:
  • Send a Message

For help with BusConnects Infrastructure

Please call: 1800 303 653

Email:   cbc@busconnects.ie (Dublin CBC), corkstc@busconnects.ie (Cork STC)

For more contact details, visit the BusConnects website: https://busconnects.ie/contact-us/

Useful Contact Details

Transport Companies 

For contact details on Luas, TFI Local Link, Leap and more:

Transport Companies

TFI Contact Details

TFI Customer Care Postal address:

• Transport for Ireland,
• PO Box 13739,
• Clonakilty,
• Co. Cork

TFI Accessibility: If you need to get in touch with our Accessibility Officer, please read more on our accessible travel information page.

Data protection: If you have any questions about our use of your personal data, please contact our Data Protection Officer at privacy@nationaltransport.ie

EU Passenger Rights:

The National Transport Authority (NTA) is the designated enforcement body for bus and coach, sea and inland waterways and rail services.

Find out more