National Transport Authority (NTA) Cookies Policy – for the TFI Live App and Web use
Contact details
Name: National Transport Authority
Address:
Dún Scéine,
Iveagh Court,
Harcourt Lane,
Dublin 2
E-mail: privacy@nationaltransport.ie
You can use our service to find out about transport services, to plan journeys and to get news about journeys you are planning to take, for example if a bus is running late. To get alerts you need to create an account on the website or app. Please see our Privacy Policy for further details about the data we collect.
We do not use cookies, however, we do store information on your device which helps us give you personalised information:
We also store a code that identifies your mobile device. This is not stored alongside or linked with your email address and it only identifies the device, not an individual person. You can sign up for alerts to your mobile device without giving us any personal information such as a name or email address.
Strictly necessary cookies
Name of the cookie stored on your device | Purpose |
CapacitorStorage.permissions | cookies permissions and consent |
CapacitorStorage.authToken | user account authentication token |
Name of the cookie stored on your device | Purpose |
CapacitorStorage.recentLocations | location search history |
CapacitorStorage.journeyOptions | journey preferences |
CapacitorStorage.recentJourneys | journey search history |
CapacitorStorage.recentServices | service search history |
Most of the personal information we process is provided to us directly by you for the following reason:
We use the information that you have given us in order to send you travel alerts and for no other purpose.
We do not share this information with other organisations.
Under the General Data Protection Regulations (GDPR), the lawful basis we rely on for processing this information is:
The National Transport Authority aims to bring public transport to as many people as possible. To help us do this, we provide the transport planning web site and app.
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at
Name: National Transport Authority
Address: Dún Scéine,
Iveagh Court,
Harcourt Lane,
Dublin 2
E-mail: privacy@nationaltransport.ie if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at
Address:
National Transport Authority
Dún Scéine,
Iveagh Court,
Harcourt Lane,
Dublin 2
E-mail: privacy@nationaltransport.ie
You can also complain to the Data Protection Commission (DPC) if you are unhappy with how we have used your data.
The DPC’s address:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland
DPC website: https://www.dataprotection.ie/