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Transport for Ireland
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  1. Home
  2. Teagmháil agus tacaíocht
  3. An bhfuil ceist agat?

An bhfuil ceist agat?

    There are currently 744 real time signs installed or planned for installation nationally. The Bus Companies have submitted suggestions for a future round of deployment. This included suggestions made by members of the public during 2017. Unfortunately not every bus stop will be equipped with a Real Time Sign for economic reasons. Your suggestions will be compiled for consideration for any further deployments.

    Frequently Asked Questions

    Bus Éireann has a list of their most Frequently Asked Questions on their website.

    Contact Bus Éireann

    • Email: info@buseireann.ie
    • Website: www.buseireann.ie
    • Telephone: 01 8366111
    • Address: Busáras (Central Bus Station), Store Street, Dublin 1

    Phone Lines open Monday to Sunday, 9am – 5:30pm

    Frequently Asked Questions

    Dublin Bus have a list of their most Frequently Asked Questions on their website.

    Contact Dublin Bus

    • Email: info@buseireann.ie
    • Website: www.buseireann.ie
    • Telephone: 01 8734222
    • Address: Customer Comment Desk, Dublin Bus, 59 Upper O’Connell Street, Dublin 1, Ireland D01RX04

    Phone lines are open Monday to Saturday, 8:30am to 6pm (excluding Public Holidays)

    Frequently Asked Questions

    Go-Ahead Ireland have a list of their most Frequently Asked Questions on their website.

    Contact Go-Ahead Ireland

    • Email: customercomment@goaheadireland.ie
    • Website: www.goaheadireland.ie
    • Telephone: Go Ahead main office +353 (1) 564 1000 / Customer Comments & Queries 1850 80 40 71
    • Address: Go-Ahead Ireland, Ballymount Road Lower, Dublin 12, D12 X201, Ireland

    Go-Ahead Ireland Office Hours:

    • Office hours are between 9am – 5pm
    • Mon – Fri: 7am – 7pm
    • Sat – Sun & Public Holidays: 8am – 6pm

    Contact M & A Coaches

    • Email: info@buseireann.ie
    • Website: mandacoaches.com
    • Telephone: 0568833454
    • Address: 44 High Street, Ballyragget, Kilkenny

    Phone Lines are open 24 hours per day

    Contact Private Operators

    Please refer all queries to the operator responsible in the first instance. A list of current operators can be found here.

    Contact Rural Transport Operators

    Details of the Rural Transport Programme are available on the National Transport Authority’s website.

    If you have queries in relation to your local services, you can contact your Local Link office, the contact details are available on the website.

    Frequently Asked Questions

    JJ Kavanagh & Sons, Ireland has a list of their most Frequently Asked Questions on their website.

    Contact JJ Kavanagh & Sons

    • Email: info@jjkavanagh.ie
    • Website: www.jjkavanagh.ie
    • Telephone: 0818-333-222
    • Address:
      • Main Street, Urlingford, Kilkenny
      • Blenheim, Dunmore Road, Waterford
      • Ballinamona, Nenagh, Tipperary
      • Doyles Yard, Dublin Rd, Carlow

    Contact Andrew Wharton Coach Hire

    • Email: awwharton@gmail.com
    • Website: www.andrewwhartoncoachhire.com
    • Telephone: +353 868181435
    • Address: Andrew Wharton, Hermitage, Crossdoney, Cavan, Ireland, H12 AT82

    Frequently Asked Questions

    Iarnród Éireann Irish Rail have a list of their most Frequently Asked Questions on their website.

    Contact Iarnród Éireann Irish Rail

    • Email info@irishrail.ie
    • Website www.irishrail.ie/contact
    • Telephone 1850 366222

    Phone Lines open: Monday to Friday, 9am – 5pm (excluding public holidays)

    Frequently Asked Questions

    Luas has a list of their most Frequently Asked Questions on their website.

    Contact Luas

    • Email: info@luas.ie
    • Website: www.luas.ie
    • Telephone: 1800 300604

    Phone Lines are open Monday to Friday 7am to 7pm and Saturday 10am to 2pm, closed Sundays and Bank Holidays

    Frequently Asked Questions

    Transport for Ireland have a list of their most frequently asked taxi questions here.

    Taxi Contact Information

    Transport for Ireland have a feedback page here.

    Frequently Asked Questions

    The most comprehensive list of frequently asked questions is available on the Leap Card website

    Contact Leap Card

    • Email: customer.care@leapcard.ie
    • Website: www.leapcard.ie
    • Telephone: 1850 824824
    • Address: Leap Card Customer Care, PO BOX 12119, Dublin 24

    Phone Lines are open Monday to Friday 07:00 to 19:00 and Saturday 09:00 to 15:00, closed Sundays, Christmas day, St Stephen’s day and New Year’s day.

     

    Frequently Asked Questions

    Transport for Ireland have a list of their most frequently asked Journey Planner questions here.

    Real Time Passenger Information

    Please visit our Real Time Passenger Information tool which allows you to access transport updates in real time and track your desired mode of transport. It will tell you exactly how far away your bus or train is from arriving at your stop.

    Journey Planner

    Please visit our TFI Journey Planner tool which allows you to plan your journey across all modes of transport door to door, including journeys on foot.

    Passenger Rights

    Please note your complaint must be submitted to the operator/carrier in the first instance. If you have already done so and wish to appeal the decision, please use our Passenger Rights form.





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      Various alternatives for refund or rerouting must be offered in case of delay or cancellation
      Compensation of up to 50% of the ticket price, if your journey was cancelled or delayed for more than 2 hours and you were not offered the choice of re-routing or reimbursement of the ticket price
      Adequate assistance (meals, drinks, snacks, accommodation) in cases of cancellation or delay
      Compensation and assistance in case of death, injury, loss or damage to luggage caused by accidents
      Non-discriminatory access for disabled and mobility impaired passengers, information in accessible format on ticket price, accessibility and journey information, assistance in stations and on board the train for disabled and mobility impaired passengers at no additional cost
      Compensation of 25% of the fare for 60 minutes delay
      Compensation of 50% of the fare for 120 minutes delay
      Provision of hotel accommodation when the last connection of the day is missed
      Various alternatives for refund or rerouting must be offered in case of delay or cancellation
      Non-discriminatory access for disabled and mobility impaired passengers, information in accessible format on ticket price, accessibility and journey information, assistance in stations and on board the train for disabled and mobility impaired passengers



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